Terms & Conditions
THE PRESENT TERMS AND CONDITIONS ARE MEANT TO BE READ CAREFULLY BY YOU. BY ACCESSING, BROWSING, REVIEWING OR USING THIS SITE, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS SPECIFICALLY MENTIONED HEREINAFTER, WITHOUT ANY LIMITATION AND/OR QUALIFICATION AND YOU SHALL COMPLY WITH ALL APPLICABLE LAWS, RULES AND REGULATIONS. HOWEVER, IF THE TERMS AND CONDITIONS INCORPORATED IN THE PRESENT AGREMENT ARE NOT BEING AGREED UPON BY YOU, THEN IT IS ADVISED TO NOT USE THE SITE.
This agreement is in effect as of 01.09.2021.
We are vested with the right to modify this User Agreement at any time without serving any notice. You hereby acknowledge and agree that It’s your duty to evaluate this User Agreement frequently to keep yourself updated and aware of any updates/ modifications. Your continued use of this site following such changes constitutes acknowledgement and consent to the updated terms and conditions.
ACCESSING THE SITE AND RESTRICTIONS ON USE
We hereby grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, freely revocable license to access and use the Site solely for your personal, non-commercial, and lawful purposes, subject to your continued compliance with these Terms and Conditions, provided that you maintain all copyright, trademark, and other intellectual property notices therein. Furthermore, by implication, estoppel, or otherwise, we do not grant you permission to say or imply that we promote or endorse any third party’s political beliefs, ideas, causes, goods, or services. All other rights are explicitly reserved.
Your use of the Site, including all of its features and functions, must be in compliance with all relevant laws, rules, and regulations, as well as any other restrictions on the use of the service or Content. You agree to be responsible for keeping your Display Name and Password confidential, and You agree to take responsibility for any actions that take place under your Display Name and Password. You agree to immediately notify DNB Store of any unauthorized use/breach of your password or account and ensure that you exit from your account at the end of each session.
You shall comply with these Terms and Conditions and shall not:
archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works of, offer for sale, or use, any Content or information contained in or obtained from or through the Site;
circumvent, remove, alter, deactivate, degrade or thwart any of the content or other protections enabled on the Site;
access the Site through any deep-link, robot, spider, scraper, or other automated methods.
carry any act to decompile or reverse engineer any software, goods or processes which are accessible via the Site; and,
insert and/or temper any code or product or manipulate the Site in any way;
use any data mining, data gathering or extraction methods;
impersonate any other individual or entity
host, display, upload, modify, publish, transmit, update or share any information to which you do not hold any right to do so
upload, post, email or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Site, including any software viruses or any other computer code, files or programs;
remove, modify, disable, block, impair, or obscure any advertising in connection with the Site; or
use or encourage the use of the Site for any purpose that is grossly harmful, defamatory, libellous, obscene, pornographic, paedophilic, invasive of another’s privacy in any manner , hateful or racially, ethically objectionable, or illegal, or in violation of any law, including, without limitation, local, state, national and/or international laws including laws governing intellectual property and other proprietary rights, data protection and privacy
We reserve the right to modify, suspend, or cancel the Site or your access to the site of its use at any time and for any reason, with or without serving any notice to you or any third party. The Site may become unavailable at any point of time due to its maintenance, machine failure, or for such other causes, and this may result in damage to your systems, software, data, or operations for which we cannot be and shall not held liable.
The Website is only available to those who may establish legally enforceable contracts under the Indian Contracts Act of 1872. Persons who are “incompetent to contract” under the Indian Contracts Act, 1872, including minors, un-discharged insolvents, and like others, are not permitted to use the Website. If you are a minor, that is, under the age of 18, you must not register as a user of the Website and must not use it. If you are a minor and desire to use the website, your legal guardian or parents may do so on your behalf. If it is brought to our attention or it is determined that you are under the age of 18 years, we reserve the right to terminate your membership and/or refuse to provide you the access to the website.
When you visit DNB Store, you are electronically connected with us. When you place an order with us, you are required to provide a valid phone number. We may contact you through e-mail, SMS, phone call, posting notices on the website, or any other means. You thus agree to receive communications (including transactional, promotional, and/or commercial messages) from us regarding your use of the website and/or your order placed on the website for contractual purposes.
PRICING AND PAYMENT
The pricing for the Product/s are displayed on the website/s and are incorporated by reference into these Terms. The prices for all the merchandise are in Indian Rupees. The Company is vested with the discretion regarding the change in Prices, products and services.
The Company will put its best effort to guarantee that the pricing and price-related information on the website/s are accurate.
In the event that the Company makes an inadvertant error in quoting the price, the Company will notify you before your payment is completed. You will then be given the option of either accepting the corrected pricing or in the alternative cancelling your order.
The following mode of payment are accepted by the company: online payment through credit card, debit card, net banking, and mobile wallets, or cash on delivery (COD)
The Company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.
The Company reserves the right to recover the cost of product/s, collection costs, attorney’s fees, and other expenses from a user who uses the website fraudulently, in addition to all other remedies available under law and equity and as specified in this Agreement.
We reserve the right to take legal action against the persons who used the website/s fraudulently as well as any other unlawful activities or acts or omissions in violation of these terms and conditions.
We may send you discount vouchers occasional through email or promotional materials.
Free shipping offers are only valid for the entry-level delivery option. Free delivery on new-season orders is only available on full-priced products. Only the shipping is free in all cases. All other taxes, tariffs, and customs fees, if leviable, will be chargeable.
Each promotional discount voucher/code is unique to the recipient, is not transferable and has no monetary value i.e, it no circumstance such a voucher/code can be converted into cash. Each of such discount voucher/ code comes with a fixed expiry date, which will be specified at the time of the offer or on accompanying promotional materials. The said date of expiry of a voucher/code is non-changeable. Some discount codes/vouchers can be redeemed both in-store and online, while others might be valid for online purchases only. Again, this will be specified at the time of promotion and on promotional materials.
When a promotional voucher/code is used to place an order that includes several products, the amount of the discount is divided among them based on the pro-rated value of each item. Any refund for an item purchased in such an order will be reduced by the amount of the discount. The ‘discount’ will not be refunded.
If a discount code is defective or out of date, the value of that code cannot be deducted from an order; no replacement codes will be provided.
Only one discount voucher can be used per order and the said discount voucher cannot be clubbed with any other offer.
SHIPPING TIME FRAMES & TERMS:
The prices on the website will be including GST and Shipping.
Shipping will be charged additionally based on location and logistics partner.
For certain inaccessible and / or remote locations requiring special arrangement to ship products, the shipping charges may be significantly more.
The timelines pertaining to shipping of the products may vary from product to product basis. The users are advised to view the exact shipping timeline for their respective products as specified in the description / specification of the product within the DNB Platform.
The ordered goods will be delivered to the address entered by you on the website. If we are unable to deliver the goods within the specified delivery timeline, then the ordered items will be delivered to the address provided by you on the website. If we fail to deliver the products within the given delivery timeline, we will notify you as soon as possible, and you will be entitled to cancel the order and get a refund or credit for any money paid by you or debited from your account.
We shall not be liable for any loss or damage you might suffer as a result of any reasonable or unavoidable delivery delay.
All orders are accepted subject to product availability. In case any ordered products are not immediately available, we will notify you as soon as possible and refund or credit any sums paid or debited from your account in full.
All the abovesaid time frame are subject to the condition every claim regarding delivery of order, including the non-receipt of order shall be notified to DNB store within …days from the expected date of delivery of the said order as reflected at the platform. If you fail to notify the non-receipt of the order within the time framed so specified, it shall be construed as delivery of the order in question and DNB Store shall not be liable for any claim raised in respect to non-delivery of the same thereafter.
EVENTS BEYOND OUR REASONABLE CONTROL
We shall not be held liable for any delay or failure to perform our duties under these terms if the delay or failure is caused by an event beyond our reasonable control. All your statutory right shall be subject to this condition.
DNB specifically states that whether it accepts a return of goods is entirely at its own discretion except, in case where the return of goods is the result of the failure on the part of DNB to supply the relevant goods in accordance with the order.
Products cannot be returned if the particular design or embroidery work on the goods has been affected, and/or the client has used the goods and/or added the design or embroidery work themselves.
The return period is 10 days from the date of delivery – as long as the product is unused and the price tags are intact.
Return of or refund for purchased Products shall not be entertained and DNB shall reserve the right to reject the return of the Product by DNB if:
DNB is satisfied that the Product has been used for reasons apart from checking fit and comfort;
The returned products have been returned after being Washed
the User has destroyed or discarded the price tags, brand tags, box, original packing material, and related accessories;
the serial number/bar code of the Product, as applicable, does not match DNB’s records;
the gifts accompanying the purchased Product have not been returned, or upon being returned, show signs of being used, washed, or defect;
DNB is satisfied that the Product has been rendered defective or unusable by you; or
if the User in any way breaches the Cancellation, Return and Refund Policy
A User is permitted to fully or partially cancel orders prior to its dispatch from DNB.
On placing an order on the Platforms, the User will obtain a unique tracking identity number, which will allow them to track their orders’ delivery status after DNB has successfully handed over to its Logistic Partner (as described in Delivery Policy). Prior to the dispatch of the purchased Products, should the User decide to cancel the purchase, the User can do so by referencing the unique tracking identity number received by the User and requesting DNB to process a cancellation by sending an email to email@example.com
REFUND- In all events of cancellation prior to the dispatch of the purchased Products, DNB shall initiate refunds within15(Fifteen) working business days from the date on which it received the request from the User.
When a User cancels an order prior to the Products being dispatched, DNB will reimburse the User within 15 (fifteen) working days from the day it received the request. In all cases, the refund will be provided to you through the original payment method. Bank costs and other applicable charges may be deducted from refunds by the User’s bank.
Cancellation after dispatch: The post-dispatch cancellation of orders shall not be accepted.
INTELLECTUAL PROPERTY RIGHTS:
All content and materials available on DNB, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of DNB, and are protected by applicable copyright and trademark law. It is completely prohibited to use any content on this site in an inappropriate way without being specifically authorized by DNB, including but not limiting to reproduction, distribution, display, or transmission.
DNB grants you a limited license to access and make personal use of the Site and the Service.
By virtue of this license, you are not permitted to download or copy any account information for benefitting another vendor or any other third party; caching, unauthorized use of hypertext links for the Site and framing of any Content available through the Site and/or uploading, transmitting or posting of any content that you do not have a right to do (like the intellectual property of any other persons or party or uploading, posting, or transmitting any material containing software viruses or any other computer code, files or programs which is designed to interrupt, destroy or limit the functionality of any computer software and/or hardware or telecommunications equipment; any action that imposes or may impose (in DNB sole discretion) an unreasonable or disproportionately large load on DNB infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any DNB measures that prevent or limit access to the Site. Any unauthorized usage by you will result in the termination of DNB’s permit or license.
TERMINATION OF USE
You agree that we may, in our sole discretion, suspend or terminate your access to all or any part of our website and Resources with or without notice and for any reason, including but not limited to, a breach of the present Terms and Conditions Agreement. Any suspected unlawful, fraudulent, or abusive behaviour might lead to the end of your relationship and referred to relevant law enforcement authorities. Your entitlement to use the resources we offer will immediately stop if you are suspended or terminated, and we reserve the right to erase or delete any information which you might have on file with us, including any account or login credentials.
ENFORCEMENT OF TERMS AND CONDITIONS
These Terms and Conditions are governed and interpreted pursuant to the Indian laws. You hereby agree and undertake that you shall comply with all the applicable Laws and rules framed thereunder which are and might be applicable with respect to use of the Platform and related services rendered through the present or revised site including the provisions of the Information Technology Act, 2000 and rules framed thereunder and updated from time to time, applicable Foreign Laws including Foreign Exchange Control laws and regulations, Income Tax Act, Central Excise Act. You expressly agree that the courts of Delhi, India have exclusive jurisdiction. If any part of these Terms and Conditions is found to be unlawful, void, or unenforceable, that part shall be deemed severable and shall have no bearing on the validity or enforceability of the remaining provisions.
These Terms and Conditions constitute the entire agreement between you and DNB with respect to the subject matter of these Terms and Conditions and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding that subject matter.
Any waiver of any term of these Terms and Conditions is effective only if it is in writing and signed by the undersigned or any other authorised person. Your failure to enforce any of the term of these Terms and Conditions shall not be construed as a waiver of a future breach of that or any other condition of these Terms and Conditions.
You acknowledge and undertake that you are accessing the website’s services and transacting at your own risk and will use your own best analysis and prudent judgment before entering into any transactions through this website. You also acknowledge and undertake that you will only use the website to order the products for personal use and not for commercial purposes.
We also expressly disclaim any express or implied warranties or representations (express or implied) regarding the quality, accuracy, suitability, completeness, reliability, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed, displayed, or transacted, as well as the content (including product and/or its pricing information and/or specifications) on the website. While we have taken precautionary steps to avoid content errors, this website, its content, information (including product prices), software, goods, services, and associated visuals are given “as is,” without providing any warranty of any kind. We do not promote or endorse the sale or purchase of any items on the website, either implicitly or explicitly.
From time to time, We may offer new features or tools which Our Platform users may experiment or experience. It is declared that such features or tools are offered solely for experimental purposes and without any warranty of any kind, which may be modified or discontinued at our sole discretion.
The name and contact details of the Grievance officer in terms of the Information Technology Act 2000 and rules made thereunder as well as Consumer protection (E-Commerce) Rules,2020 are hereinbelow:-
Mr. Ashish Aggarwal,
Manager E-Commerce Operations
Fashion Passion Apparals (India) Pvt. Ltd
F/F Block 2, Building No. 2/8
Police Station, Kalkaji, South Delhi, New Delhi-110019
You can Contact DNB store at— firstname.lastname@example.org
On Monday to Friday (9.00 to 18.00)