Company Policies

Privacy Policy
Effective Date: 1st September, 2021
Information We Collect
Use of Information We Collect
Sharing Information with Third Parties
Rights and Information of Subscribers
Opt-Out Options
Security and Account Access
Applicable law
Changes to this Privacy Policy
Contacting DNB

1. Introduction

DNB Platform (“we” or “us”) respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the Services. We may collect the following information about you or from you which would help us personalize and constantly improve your experience.
By viewing any Content or otherwise using the DNB Platform, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the

2. Information We Collect
In general, you can browse the website without revealing your identity of providing any personal information about yourself. Once you give us your personal information, you are then not anonymous to us. Wherever it is possible, we indicate the fields which are required to be filled and which are optional. We may collect the following information from you or about you :
(i) Customer Account and Subscription Data: This includes information you provide to create your account with us or subscribe for events, webinars, surveys, etc. and may include, Your first name and last name, a valid email address, billing information and a password.
(ii) Service Data: When you visit our websites and use our services, we receive information either voluntarily entered by you or others, or passively logged by the application/website itself. We may also collect usage and log data about how the Platform is accessed and used, including information about the device you are using to access the Platform, IP addresses, location information, language settings, what operating system you are using, unique device identifiers and other diagnostic data to help us support and improve upon the services and Platform . You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests. Upon interaction with us there are certain types of information which we receive and store.For example, through advertisements and other content served by or on behalf of on other Web sites and like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses targeted to your interest. The majority of the cookies are “session cookies” meaning thereby that they are removed automatically when a session ends. You can choose from cookies based on your browser’s permissions although it may lead to disabling of some features in the website and you may be required to re-enter your password more frequently during the session. Additionally, you may encounter ‘cookies’ or other similar devices on certain pages of the Website that are placed by third party. We do not control the use of cookies by third parties.
(iii) Third Party Data: We may receive information about you from other sources including information that is on the public domain or from the data collected from any other party on being purchased from it and combine this data with information we already have about you. We might also receive information from other sister concerns /affiliate companies which are a part of the corporate group. This third-party data is obtained for our legitimate business interests and helps us to update, expand and analyze our records, identify new prospects for marketing, and provide products and services of your interest.
(iv) Location Information: We shall collect your information relating to location to avoid fraud, security monitoring and providing the Service in the most efficient manner.
(v) Device Information: When you use our online and mobile Services, we may automatically collect information about the type of device you use, for example, the operating system version or the device identifier (or “UDID”).
(vi) Other necessary Information: We may also gather the following information to do internal research on your demographics, interests in order to provide better understand and provide services to you:
Information about how the user uses the platform, including the quality/quantity of services being taken by user, time period for which services are being taken, internet connection, meetings taking place;
Information in relation to the messages on our message boards, chat rooms, or other message area or feedback interactions via video/audio calls, recordings, and any other information needed to resolve disputes, provide customer support and trouble shoot problems as permitted in law.
Information regarding personal correspondence sent by you i.e, emails, letters or any information about your activities sent by other users or third parties or posted on the Website, however collected into a file specific to you.
(vii) Information from Other Sources: We might receive information about you from other sources and add it to our account information.
(viii) Usage and Log Data. We collect information when you use the Platform or view advertising outside of the platform. Examples of this information may include Information about the URL you just came through (whether or not the URL is on our website), Information about the URL you next go(whether or not the URL is on our website), your IP address, device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on the Application/website.
(ix) Third-Party Data. We might collect your information from sources like your data in the public domain, our business affiliates/partners or data aggregators. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).
We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.

3. Use of Information We Collect
We use the information we collect from or about you in order to help deliver a first-class user experience. Our use of this information may include the following:
providing the DNB’s Goods or Services;
create and administer your account
contacting you, including for promotional purposes;
customizing the Content and advertising your view and evaluating how well the Content and advertising perform;
Facilitate and improve the usage of services subscribed
customizing recommendations;
conducting research;
compiling aggregate data for internal and external business purposes;
Analyze data, including through automated systems and machine learning to improve our Services and/or your experience
preventing potentially illegal or harmful activities, including fraud;
protecting your and our rights;
other uses in accordance with our Terms of Use;
Provide you information about your use of the Services and benchmarks, insights and suggestions for improvements;
For customer care and dispute resolution; and
any other purpose that is disclosed to you at the time we collect the information or that is related to a request made by you.
Use of Location Data. In order to access DNB platform from your mobile device, you may be required to share your device’s precise location with us, this also enables us to serve you Content related to your local area.

4. Sharing Information with Third Parties
We might share the information so collected about you to business affiliates/partners, social networking services, advertisers, service providers and other companies even we are not affiliated with.
Social Networking Services. When you choose to share information with social networking services about your activities on the Platform, information about you and your activities will be shared with that social network.
Service Providers.We might share information about you or collected from you to our business affiliates/ partners or to the companies engaged in providing services to us. . You may note that the API Integration during the calls, which may be audio/video, are made through _ service provider and any dispute regarding the same shall not serve as a liability for DNB.
Your Browsers and Devices. We may work with service providers who use information collected from or about you to help us identify the browsers and devices you use for various purposes, including for targeted advertising, analytics, attribution, and measurement purposes. For example, the service providers may use your activity on one browser / window/ device for serving you by personalized or tailormade advertisements from their other browser/window/ device
Advertising-Related Service Providers. We might share the information so collected about you or from you with business partners in order to tailor advertisements, measure and improve advertising effectiveness, and enable other enhancements. This information includes your use of the Application/website of, websites you visited, advertisements you viewed, and your other online activities.
To Protect Your or Our Rights. In some instances, we may disclose information from or about you without providing you a choice. For example, we may disclose your information in the following ways: to protect the legal rights of and our affiliates or partners, and each of our respective equity holders, directors, officers, employees, agents, and business partners; to protect the safety and security of users of the Platform or third parties; to enforce our Terms of Use; protection against fraud, minimizing risk , to ensure that we are complying with the law or any ongoing legal proceeding or complying with the request by a government entity for cooperation irrespective of it being required legally or not. legally required. If you notify us that you believe your legal rights have been violated by or another user of the, we may provide the information that you provided to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.
When You Choose to Share. In addition to the sharing described in this Privacy Policy, we may share any information from or about you with our affiliates also who may approach you to market when we have your consent or when you otherwise choose to share such information. Also, certain functions within the Platform may give you the option to share information about your activities on the Platform through any sharing function.

5. Rights and Information of the Subscribers
Subscriber of platform or Website has a right to alter, correct or update his personal or non-personal information including details about your account, payment information and other related information.You can request for deletion of your personal information as and when you deem fit and any such request shall be looked into by us in accordance with the law. We however, retain our right to reject such unreasonable and unnecessary requests which could expose us to fraud or demand unnecessary technical support. It is our promise to ensure that we will take measures to dispose off any of your personal information when it is not needed.

6. Advertising
We advertise DNB to both on its website as well as on other platforms and services. We also display advertisements from other companies on the DNB Platform and website, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies. This section provides extra information regarding collecting and use of the information collected from you or about you with regards to such advertising.
Viewing Ads : When you view an advertisement, whether or not you click on it, or when you interact with an advertisement, the advertiser, advertising technology companies, and service providers that are engaged in advertising related services for us or our partners may collect your personal information based on that interaction. For the sake of clarity it is pointed out that the use of your personal information by a third party is governed by the Privacy Policy of that party only. of a Please be aware that DNB Platform does not notify you when you have chosen to click through to another website or property when using the DNB Platform. We recommend that you familiarize yourself with the privacy policies of such websites or properties to determine how they use or share any information they separately collect from you.

7. Opt-Out Options
You have the following choices as to how we and third parties use certain information collected from you or about We are committed to complying with the all applicable laws in force in India.
Opt-Out from Promotional Communications. You may opt out of receiving promotional communications from DNB Platform by accessing your account. You may also opt out of certain promotional communications by clicking the “unsubscribe” link in a particular promotional communication. Please note that you cannot opt out from receiving all communications from DNB Platform, including administrative messages, service announcements, and messages regarding the terms and conditions of your account because those may contain important information.
If you want to remove your contact information from all lists and newsletters, you can remove by clicking ‘unsubscribe’ ……

8. Security and Account Access
To safeguard the information we possess we use physical, technical and administrative measures to avoid theft, unauthorized use, disclosure of information or modification of information. For example, we take steps to limit access to sensitive information from or about you to the employees, agents, and contractors of DNB who have a legitimate business reason to access such information.
Please note that there is always a possibility that a breach in data transmission or storage may occur. We want you to feel confident in our security when using the Platform, but we cannot guarantee the security of any information from or about you at all times.Please note that any other person who has access to your account may view your information in that account. .

9. Applicable Law
DNB is presently India and the Services are intended for mainly in India and intending to work across the globe. By viewing any Content or otherwise using the platform, you consent to the transfer of information throughout India to the extent applicable, and the collection, storage, and processing of information under Indian laws.

10. Changes to this Privacy Policy
From time to time, we may revise this Privacy Policy to reflect changes in the law or the Platform or for other reasons. Therefore, it is important to check the effective date posted at the top of the Privacy Policy each time you visit the Application/website to ensure you are familiar with our most updated policies.

11. Contacting DNB

At, we are committed towards ensuring that disputes between Us and the Users of platform are settled amicably by way of the dispute resolution mechanisms and procedures. However, in the event that You wish to contact, You may proceed to do so by reaching out to customer support at or access help centre at
We thank you for taking out time to read this Privacy Policy of DNB . We hope you enjoy the Platform!

Terms & Conditions

Welcome to ‘D and B’, owned by Fashion Passion Apparels LLP, having its Registered office at F/F Block 2 Building No. 2/8, Kalkaji Extn, Police Station- Kalkaji, South Delhi, Delhi-110019 and its Branch office at B-74, Okhla Ph-2, Delhi, India. ( “We”, “Us”, “Our”, “dnbstore”, “DNB”, “DNB Store” shall mean Fashion Passion Apparels LLP and its affiliates) We value the trust you (“You” or “User” shall mean any legal person) place in us. We are an online store providing number of Internet-based services through or dnbstore application(‘Platform”) including selling of readymade garments and accessories ( By visiting our website and accessing the information, resources, services, products, and tools provided by us, you agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
This agreement is in effect as of 01.09.2021.
We are vested with the right to modify this User Agreement at any time without serving any notice. You hereby acknowledge and agree that It’s your duty to evaluate this User Agreement frequently to keep yourself updated and aware of any updates/ modifications. Your continued use of this site following such changes constitutes acknowledgement and consent to the updated terms and conditions.
In order to use the Site, You can also sign in by using Your Facebook/Google login. If You choose to do so, You authorize DNB to access and use your certain information available with Facebook/Google account, including but not limited to Your public Facebook/Google profile and/or information about Your Facebook/Google friends, Your interests and dislikes. For more information regarding the type/nature of information We collect from You and how we use it, please refer Our Privacy Policy at Website_.


We hereby grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, freely revocable license to access and use the Site solely for your personal, non-commercial, and lawful purposes, subject to your continued compliance with these Terms and Conditions, provided that you maintain all copyright, trademark, and other intellectual property notices therein. Furthermore, by implication, estoppel, or otherwise, we do not grant you permission to say or imply that we promote or endorse any third party’s political beliefs, ideas, causes, goods, or services. All other rights are explicitly reserved.
Your use of the Site, including all of its features and functions, must be in compliance with all relevant laws, rules, and regulations, as well as any other restrictions on the use of the service or Content. You agree to be responsible for keeping your Display Name and Password confidential, and You agree to take responsibility for any actions that take place under your Display Name and Password. You agree to immediately notify DNB Store of any unauthorized use/breach of your password or account and ensure that you exit from your account at the end of each session.
You shall comply with these Terms and Conditions and shall not:
archive, download, reproduce, distribute, modify, display, perform, publish, license, create derivative works of, offer for sale, or use, any Content or information contained in or obtained from or through the Site;
circumvent, remove, alter, deactivate, degrade or thwart any of the content or other protections enabled on the Site;
access the Site through any deep-link, robot, spider, scraper, or other automated methods.
carry any act to decompile or reverse engineer any software, goods or processes which are accessible via the Site; and,
insert and/or temper any code or product or manipulate the Site in any way;
use any data mining, data gathering or extraction methods;
impersonate any other individual or entity
host, display, upload, modify, publish, transmit, update or share any information to which you do not hold any right to do so
upload, post, email or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Site, including any software viruses or any other computer code, files or programs;
remove, modify, disable, block, impair, or obscure any advertising in connection with the Site; or
use or encourage the use of the Site for any purpose that is grossly harmful, defamatory, libellous, obscene, pornographic, paedophilic, invasive of another’s privacy in any manner , hateful or racially, ethically objectionable, or illegal, or in violation of any law, including, without limitation, local, state, national and/or international laws including laws governing intellectual property and other proprietary rights, data protection and privacy
We reserve the right to modify, suspend, or cancel the Site or your access to the site of its use at any time and for any reason, with or without serving any notice to you or any third party. The Site may become unavailable at any point of time due to its maintenance, machine failure, or for such other causes, and this may result in damage to your systems, software, data, or operations for which we cannot be and shall not held liable.


The Website is only available to those who may establish legally enforceable contracts under the Indian Contracts Act of 1872. Persons who are “incompetent to contract” under the Indian Contracts Act, 1872, including minors, un-discharged insolvents, and like others, are not permitted to use the Website. If you are a minor, that is, under the age of 18, you must not register as a user of the Website and must not use it. If you are a minor and desire to use the website, your legal guardian or parents may do so on your behalf. If it is brought to our attention or it is determined that you are under the age of 18 years, we reserve the right to terminate your membership and/or refuse to provide you the access to the website.


When you visit DNB Store, you are electronically connected with us. When you place an order with us, you are required to provide a valid phone number. We may contact you through e-mail, SMS, phone call, posting notices on the website, or any other means. You thus agree to receive communications (including transactional, promotional, and/or commercial messages) from us regarding your use of the website and/or your order placed on the website for contractual purposes.


The pricing for the Product/s are displayed on the website/s and are incorporated by reference into these Terms. The prices for all the merchandise are in Indian Rupees. The Company is vested with the discretion regarding the change in Prices, products and services.
The Company will put its best effort to guarantee that the pricing and price-related information on the website/s are accurate.
In the event that the Company makes an inadvertant error in quoting the price, the Company will notify you before your payment is completed. You will then be given the option of either accepting the corrected pricing or in the alternative cancelling your order.
The following mode of payment are accepted by the company: online payment through credit card, debit card, net banking, and mobile wallets, or cash on delivery (COD)
The Company will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user.
The Company reserves the right to recover the cost of product/s, collection costs, attorney’s fees, and other expenses from a user who uses the website fraudulently, in addition to all other remedies available under law and equity and as specified in this Agreement.
We reserve the right to take legal action against the persons who used the website/s fraudulently as well as any other unlawful activities or acts or omissions in violation of these terms and conditions.


We may send you discount vouchers occasional through email or promotional materials.
Free shipping offers are only valid for the entry-level delivery option. Free delivery on new-season orders is only available on full-priced products. Only the shipping is free in all cases. All other taxes, tariffs, and customs fees, if leviable, will be chargeable.
Each promotional discount voucher/code is unique to the recipient, is not transferable and has no monetary value i.e, it no circumstance such a voucher/code can be converted into cash. Each of such discount voucher/ code comes with a fixed expiry date, which will be specified at the time of the offer or on accompanying promotional materials. The said date of expiry of a voucher/code is non-changeable. Some discount codes/vouchers can be redeemed both in-store and online, while others might be valid for online purchases only. Again, this will be specified at the time of promotion and on promotional materials.
When a promotional voucher/code is used to place an order that includes several products, the amount of the discount is divided among them based on the pro-rated value of each item. Any refund for an item purchased in such an order will be reduced by the amount of the discount. The ‘discount’ will not be refunded.
If a discount code is defective or out of date, the value of that code cannot be deducted from an order; no replacement codes will be provided.
Only one discount voucher can be used per order and the said discount voucher cannot be clubbed with any other offer.


The prices on the website will be including GST and Shipping.
Shipping will be charged additionally based on location and logistics partner.
For certain inaccessible and / or remote locations requiring special arrangement to ship products, the shipping charges may be significantly more.
The timelines pertaining to shipping of the products may vary from product to product basis. The users are advised to view the exact shipping timeline for their respective products as specified in the description / specification of the product within the DNB Platform.

The ordered goods will be delivered to the address entered by you on the website. If we are unable to deliver the goods within the specified delivery timeline, then the ordered items will be delivered to the address provided by you on the website. If we fail to deliver the products within the given delivery timeline, we will notify you as soon as possible, and you will be entitled to cancel the order and get a refund or credit for any money paid by you or debited from your account.
We shall not be liable for any loss or damage you might suffer as a result of any reasonable or unavoidable delivery delay.

All orders are accepted subject to product availability. In case any ordered products are not immediately available, we will notify you as soon as possible and refund or credit any sums paid or debited from your account in full.
All the abovesaid time frame are subject to the condition every claim regarding delivery of order, including the non-receipt of order shall be notified to DNB store within …days from the expected date of delivery of the said order as reflected at the platform. If you fail to notify the non-receipt of the order within the time framed so specified, it shall be construed as delivery of the order in question and DNB Store shall not be liable for any claim raised in respect to non-delivery of the same thereafter.


We shall not be held liable for any delay or failure to perform our duties under these terms if the delay or failure is caused by an event beyond our reasonable control. All your statutory right shall be subject to this condition.


DNB specifically states that whether it accepts a return of goods is entirely at its own discretion except, in case where the return of goods is the result of the failure on the part of DNB to supply the relevant goods in accordance with the order.
Products cannot be returned if the particular design or embroidery work on the goods has been affected, and/or the client has used the goods and/or added the design or embroidery work themselves.

The return period is 10 days from the date of delivery – as long as the product is unused and the price tags are intact.

Return of or refund for purchased Products shall not be entertained and DNB shall reserve the right to reject the return of the Product by DNB if:
DNB is satisfied that the Product has been used for reasons apart from checking fit and comfort;

The returned products have been returned after being Washed
the User has destroyed or discarded the price tags, brand tags, box, original packing material, and related accessories;
the serial number/bar code of the Product, as applicable, does not match DNB’s records;
the gifts accompanying the purchased Product have not been returned, or upon being returned, show signs of being used, washed, or defect;
DNB is satisfied that the Product has been rendered defective or unusable by you; or
if the User in any way breaches the Cancellation, Return and Refund Policy


A User is permitted to fully or partially cancel orders prior to its dispatch from DNB.
On placing an order on the Platforms, the User will obtain a unique tracking identity number, which will allow them to track their orders’ delivery status after DNB has successfully handed over to its Logistic Partner (as described in Delivery Policy). Prior to the dispatch of the purchased Products, should the User decide to cancel the purchase, the User can do so by referencing the unique tracking identity number received by the User and requesting DNB to process a cancellation by sending an email to

REFUND- In all events of cancellation prior to the dispatch of the purchased Products, DNB shall initiate refunds within15(Fifteen) working business days from the date on which it received the request from the User.
When a User cancels an order prior to the Products being dispatched, DNB will reimburse the User within 15 (fifteen) working days from the day it received the request. In all cases, the refund will be provided to you through the original payment method. Bank costs and other applicable charges may be deducted from refunds by the User’s bank.

Cancellation after dispatch: The post-dispatch cancellation of orders shall not be accepted.


All content and materials available on DNB, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of DNB, and are protected by applicable copyright and trademark law. It is completely prohibited to use any content on this site in an inappropriate way without being specifically authorized by DNB, including but not limiting to reproduction, distribution, display, or transmission.

DNB grants you a limited license to access and make personal use of the Site and the Service.

By virtue of this license, you are not permitted to download or copy any account information for benefitting another vendor or any other third party; caching, unauthorized use of hypertext links for the Site and framing of any Content available through the Site and/or uploading, transmitting or posting of any content that you do not have a right to do (like the intellectual property of any other persons or party or uploading, posting, or transmitting any material containing software viruses or any other computer code, files or programs which is designed to interrupt, destroy or limit the functionality of any computer software and/or hardware or telecommunications equipment; any action that imposes or may impose (in DNB sole discretion) an unreasonable or disproportionately large load on DNB infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any DNB measures that prevent or limit access to the Site. Any unauthorized usage by you will result in the termination of DNB’s permit or license.


You shall indemnify and hold harmless DNB, its owner, licensee, affiliates, subsidiaries, group companies ( as applicable) and their respective officers, directors, agents and employees, from any claim or demand or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of our breach of this terms of use, privacy policy any other policies or your violation of any law rules or regulations or the rights ( including infringement of intellectual property rights) of a third party.


You agree that we may, in our sole discretion, suspend or terminate your access to all or any part of our website and Resources with or without notice and for any reason, including but not limited to, a breach of the present Terms and Conditions Agreement. Any suspected unlawful, fraudulent, or abusive behaviour might lead to the end of your relationship and referred to relevant law enforcement authorities. Your entitlement to use the resources we offer will immediately stop if you are suspended or terminated, and we reserve the right to erase or delete any information which you might have on file with us, including any account or login credentials.


These Terms and Conditions are governed and interpreted pursuant to the Indian laws. You hereby agree and undertake that you shall comply with all the applicable Laws and rules framed thereunder which are and might be applicable with respect to use of the Platform and related services rendered through the present or revised site including the provisions of the Information Technology Act, 2000 and rules framed thereunder and updated from time to time, applicable Foreign Laws including Foreign Exchange Control laws and regulations, Income Tax Act, Central Excise Act. You expressly agree that the courts of Delhi, India have exclusive jurisdiction. If any part of these Terms and Conditions is found to be unlawful, void, or unenforceable, that part shall be deemed severable and shall have no bearing on the validity or enforceability of the remaining provisions.


These Terms and Conditions constitute the entire agreement between you and DNB with respect to the subject matter of these Terms and Conditions and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding that subject matter.

Any waiver of any term of these Terms and Conditions is effective only if it is in writing and signed by the undersigned or any other authorised person. Your failure to enforce any of the term of these Terms and Conditions shall not be construed as a waiver of a future breach of that or any other condition of these Terms and Conditions.


You acknowledge and undertake that you are accessing the website’s services and transacting at your own risk and will use your own best analysis and prudent judgment before entering into any transactions through this website. You also acknowledge and undertake that you will only use the website to order the products for personal use and not for commercial purposes.
We also expressly disclaim any express or implied warranties or representations (express or implied) regarding the quality, accuracy, suitability, completeness, reliability, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed, displayed, or transacted, as well as the content (including product and/or its pricing information and/or specifications) on the website. While we have taken precautionary steps to avoid content errors, this website, its content, information (including product prices), software, goods, services, and associated visuals are given “as is,” without providing any warranty of any kind. We do not promote or endorse the sale or purchase of any items on the website, either implicitly or explicitly.
From time to time, We may offer new features or tools which Our Platform users may experiment or experience. It is declared that such features or tools are offered solely for experimental purposes and without any warranty of any kind, which may be modified or discontinued at our sole discretion.


The name and contact details of the Grievance officer in terms of the Information Technology Act 2000 and rules made thereunder as well as Consumer protection (E-Commerce) Rules,2020 are hereinbelow:-
Mr. Ashish Aggarwal,
Manager E-Commerce Operations
Fashion Passion Apparals (India) Pvt. Ltd
F/F Block 2, Building No. 2/8
Kalkaji Extn.
Police Station, Kalkaji, South Delhi, New Delhi-110019
You can Contact DNB store at—
On Monday to Friday (9.00 to 18.00)